duplicate discovery issues
I seem to be having an unexpected rediscovery of machines with my SpiceWorks install. I scan the network daily, but machines which are already identified sometimes show up as new devices, and events...
View Articleduplicate discovery issues
Hi Dragonator,Commonly duplicate devices can be caused by DNS errors/mis-mapped addresses.Do you have errors in the DNS checkup tab? (Inventory -> DNS checkup)
View Articleduplicate discovery issues
I do have a few, but none of them seem to be related to the devices that are getting rediscovered.
View Articleduplicate discovery issues
Does this repeatedly happen for any/all devices, or does it seem to relate to a select few?What are the Serial Numbers of these devices (as recorded in Spiceworks)? You shouldn't post them unedited,...
View Articleduplicate discovery issues
Some are unique. Things like Thinkpads, etc., are actually able to extract that info and it is displayed. Others are unique. We have lots of whitebox stuff here that we build ourselves. Lots of them...
View Articleduplicate discovery issues
A closer review of the rediscovered entries reveals that the serial number did in fact change, but with a rather odd twist. The new serial number matches the machine name. That might be something...
View Articleduplicate discovery issues
What do you have for this setting in Spiceworks? [C:\Program Files\Spiceworks\data]:use_identifying_number_first: true or false?This setting controls where Spiceworks looks for the unique-ID. It will...
View Articleduplicate discovery issues
In that case Spiceworks will first attempt to connect via WMI and pull the IdentifyingNumber WMI value. You can check this value using the command shown in this post:Do this for a remote machine that...
View Articleduplicate discovery issues
Hm, verry interrestink...If I run that command from my machine I get a SYS-1234567890 response. Neither of the existing entries for the duplicate machine have that value. One of them has what appears...
View Articleduplicate discovery issues
Interesting indeed.Sounds like this may be the heart of the problem.Try this WMI query (SerialNumber) from the computer running Spiceworks:[http://community.spiceworks.com/topic/post/137113]If this...
View Articleduplicate discovery issues
These don't work on 2000. wmic is not a valid command until XP. WMI services are available, but they're implemented differently.How do I change SW to use SerialNumber instead? I'm game to give it try....
View Articleduplicate discovery issues
You are right - Only XP/2003 support wmic.[http://support.microsoft.com/kb/290216/][http://community.spiceworks.com/help/Spiceworks_Requirements]We recommend using Spiceworks on XP/2003+, but most of...
View Articleduplicate discovery issues
I already ran those from my machine as above. Just a xyz-12345678 type number. I'll look at moving this to a different OS. What do I need to save to move the existing data? I'm not sure there's...
View Articleduplicate discovery issues
You will get everything you need to save by doing a backup (Settings -> Backup configuration -> Backup now).The backups are saved here:[C:\Program Files\Spiceworks\backup]Make sure you copy out...
View Articleduplicate discovery issues
I seem to be having an unexpected rediscovery of machines with my SpiceWorks install. I scan the network daily, but machines which are already identified sometimes show up as new devices, and events...
View Articleduplicate discovery issues
Hi Dragonator,Commonly duplicate devices can be caused by DNS errors/mis-mapped addresses.Do you have errors in the DNS checkup tab? (Inventory -> DNS checkup)
View Articleduplicate discovery issues
I do have a few, but none of them seem to be related to the devices that are getting rediscovered.
View Articleduplicate discovery issues
Does this repeatedly happen for any/all devices, or does it seem to relate to a select few?What are the Serial Numbers of these devices (as recorded in Spiceworks)? You shouldn't post them unedited,...
View Articleduplicate discovery issues
Some are unique. Things like Thinkpads, etc., are actually able to extract that info and it is displayed. Others are unique. We have lots of whitebox stuff here that we build ourselves. Lots of them...
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